Bitdefender Internet Security 2014 Guía de usuario Pagina 8
- Pagina / 194
- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
22.3.7. Phone numbers control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
23. Safego protection for Facebook ...... . . ........... . . . .......... . . . 138
24. USB Immunizer . . . .......... . . . ........... . . ........... . . ........... 140
25. Managing your computers remotely .. . ........... . . . .......... . . . 141
25.1. Accessing MyBitdefender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
25.2. Running tasks on the computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Troubleshooting ....................................................... 143
26. Solving common issues .. . ........... . . ........... . . ........... . . .. 144
26.1. My system appears to be slow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
26.2. Scan doesn't start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
26.3. I can no longer use an application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
26.4. I cannot connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
26.5. I cannot access a device on my network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
26.6. My Internet is slow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
26.7. How to update Bitdefender on a slow Internet connection . . . . . . . . . . . . . . . . 152
26.8. My computer is not connected to the Internet. How do I update
Bitdefender? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
26.9. Bitdefender services are not responding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
26.10. Antispam filter does not work properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
26.10.1. Legitimate messages are marked as [spam] . . . . . . . . . . . . . . . . . . . . . . 153
26.10.2. Many spam messages are not detected . . . . . . . . . . . . . . . . . . . . . . . . . . 155
26.10.3. Antispam filter does not detect any spam message . . . . . . . . . . . . . . . . 157
26.11. The Autofill feature in my Wallet doesn't work . . . . . . . . . . . . . . . . . . . . . . . . . 158
26.12. Bitdefender removal failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
26.13. My system doesn't boot up after installing Bitdefender . . . . . . . . . . . . . . . . . 160
27. Removing malware from your system . . . ........... . . ........... . 163
27.1. Bitdefender Rescue Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
27.2. What to do when Bitdefender finds viruses on your computer? . . . . . . . . . . . 165
27.3. How do I clean a virus in an archive? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
27.4. How do I clean a virus in an e-mail archive? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
27.5. What to do if I suspect a file as being dangerous? . . . . . . . . . . . . . . . . . . . . . . . 168
27.6. How to clean the infected files from System Volume Information . . . . . . . . . . 168
27.7. What are the password-protected files in the scan log? . . . . . . . . . . . . . . . . . . 169
27.8. What are the skipped items in the scan log? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
27.9. What are the over-compressed files in the scan log? . . . . . . . . . . . . . . . . . . . . . 170
27.10. Why did Bitdefender automatically delete an infected file? . . . . . . . . . . . . . . 170
Contact us .............................................................. 171
28. Asking for help . . . ........... . . ........... . . . .......... . . . .......... 172
29. Online resources . .......... . . . ........... . . ........... . . ........... 174
29.1. Bitdefender Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
29.2. Bitdefender Support Forum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
29.3. HOTforSecurity Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
viii
Bitdefender Internet Security
- User's Guide 1
- Table of Contents 4
- Installation 10
- 1. Preparing for installation 11
- 2. System requirements 12
- Getting started 19
- 4. The basics 20
- 5. Bitdefender interface 29
- 6. Registering Bitdefender 40
- 7. MyBitdefender account 42
- 9. Installation 49
- 10. Registration 54
- 11. MyBitdefender 56
- 12. Scanning with Bitdefender 58
- 13. Parental Control 62
- 14. Privacy Control 67
- 15. Useful Information 69
- Managing your security 77
- 16. Antivirus protection 78
- Bitdefender Internet Security 100
- 17. Antispam 102
- 18. Privacy Control 110
- 19. Firewall 118
- 22. Parental Control 137
- 24. USB Immunizer 149
- Troubleshooting 152
- 26. Solving common issues 153
- Contact us 180
- 28. Asking for help 181
- 29. Online resources 183
- 30. Contact information 185
- Glossary 188
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