Bitdefender Internet Security 2014 Guía de usuario descargar pdf (Pagina 157)

When this situation occurs, you can exclude the respective application from being

monitored by Active Virus Control.

To add the program to the exclusions list, follow these steps:

1. Open the Bitdefender window.

2. Click the Settings button on the upper toolbar..

3. In the Settings Overview window, select Antivirus.

4. In the Antivirus Settings window, select the Exclusions tab.

5. Click the Excluded Processes link. In the window that appears, you can manage

the Active Virus Control process exclusions.

6. Add exclusions by following these steps:

a. Click the Add button, located at the top of the exclusions table.

b. Click Browse, find and select the application you want to be excluded and

then click OK.

c. Keep the Allow option selected to prevent Active Virus Control from blocking

the application.

d. Click Add.

If this information was not helpful, you can contact Bitdefender for support as

described in section “Asking for help” (p. 172).

26.4. I cannot connect to the Internet

You may notice that a program or a web browser can no longer connect to the

Internet or access network services after installing Bitdefender.

In this case, the best solution is to configure Bitdefender to automatically allow

connections to and from the respective software application:

1. Open the Bitdefender window.

2. Click the Settings button on the upper toolbar.

3. In the Settings Overview window, select Firewall.

4. In the Firewall Settings window, select the Settings tab.

5. Under Firewall Rules, click Application Rules.

6. To add an application rule, click the corresponding button.

7. Click Browse and select the application the rule applies to.

8. Select all the network types available.

9. Go to Permission and select Allow.

Solving common issues

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