Bitdefender Internet Security 2014 Guía de usuario descargar pdf (Pagina 164)

2. On the Antispam panel, click Manage and select Friends from the drop-down

menu.

A configuration window will appear.

3. Type the e-mail address you always want to receive e-mail messages from and

then click Add. You can add as many e-mail addresses as you want.

4. Click OK to save the changes and close the window.

Indicate detection errors

If you are using a supported mail client, you can easily correct the antispam filter

(by indicating which e-mail messages should not have been marked as [spam]).

Doing so helps improve the efficiency of the antispam filter. Follow these steps:

1. Open your mail client.

2. Go to the junk mail folder where spam messages are moved.

3. Select the legitimate message incorrectly marked as [spam] by Bitdefender.

4. Click the Add Friend button on the Bitdefender antispam toolbar to add the

sender to the Friends list. You may need to click OK to acknowledge. You will

always receive e-mail messages from this address no matter what they contain.

5. Click the Not Spam button on the Bitdefender antispam toolbar (normally

located in the upper part of the mail client window). The e-mail message will be

moved to the Inbox folder.

Decrease antispam protection level

To decrease the antispam protection level, follow these steps:

1. Open the Bitdefender window.

2. Click the Settings button on the upper toolbar.

3. In the Settings Overview window, select Antispam.

4. In the Antispam Settings window, select the Settings tab.

5. Move the slider lower on the scale.

26.10.2. Many spam messages are not detected

If you are receiving many spam messages that are not marked as [spam], you

must configure the Bitdefender antispam filter so as to improve its efficiency.

Try the following solutions:

1. If you are using one of the mail clients Bitdefender integrates into, indicate

undetected spam messages.

Solving common issues

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Bitdefender Internet Security 2014 Guía de usuario Pagina 164