
a. Click Start, go to Control Panel and double-click Add / Remove
programs.
b. Wait a few moments until the list of installed software is displayed.
c. Find Bitdefender and select Remove.
d. Click Remove and then Reinstall/change my Bitdefender product.
e. Wait for the uninstall process to complete and then reboot your system.
▶ In Windows Vista and Windows 7:
a. Click Start, go to Control Panel and double-click Programs and
Features.
b. Wait a few moments until the installed software list is displayed.
c. Find Bitdefender and select Uninstall.
d. Click Remove and then Reinstall/change my Bitdefender product.
e. Wait for the uninstall process to complete and then reboot your system.
▶ In Windows 8:
a. From the Windows Start screen, locate Control Panel (for example, you
can start typing "Control Panel" directly in the Start screen) and then click
its icon.
b. Click Uninstall a program or Programs and Features.
c. Wait a few moments until the installed software list is displayed.
d. Find Bitdefender and select Uninstall.
e. Click Remove and then Reinstall/change my Bitdefender product.
f. Wait for the uninstall process to complete and then reboot your system.
2. Reinstall your Bitdefender product.
● Bitdefender is not the only security solution installed on your system.
In this case, follow these steps:
1. Remove the other security solution. For more information, please refer to “How
do I remove other security solutions?” (p. 65).
2. Remove Bitdefender completely from the system:
▶ In Windows XP:
a. Click Start, go to Control Panel and double-click Add / Remove
programs.
b. Wait a few moments until the list of installed software is displayed.
c. Find Bitdefender and select Remove.
Solving common issues
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Bitdefender Internet Security
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