Bitdefender Internet Security 2014 Guía de usuario descargar pdf (Pagina 169)

● In Windows 8:

1. From the Windows Start screen, locate Control Panel (for example, you can

start typing "Control Panel" directly in the Start screen) and then click its icon.

2. Click Uninstall a program or Programs and Features.

3. Wait a few moments until the installed software list is displayed.

4. Find Bitdefender and select Uninstall.

5. Click Remove and then FULL uninstall of Bitdefender.

6. You have the following options:

▶ Uninstall and stay protected - will completely remove Bitdefender.

Bitdefender 60-Second Virus Scanner will be installed on your system to

protect you against malware.

▶ Uninstall without the app - will completely remove Bitdefender.

Bitdefender 60-Second Virus Scanner will not be installed.

Select the desired option and click Next.

7. Wait for the uninstall process to complete and then reboot your system.

Note

Bitdefender 60-Second Virus Scanner is a free application which uses in-the-cloud

scanning technology to detect malicious programs and threats in less than 60 seconds.

26.13. My system doesn't boot up after installing Bitdefender

If you just installed Bitdefender and cannot reboot your system in normal mode

anymore there may be various reasons for this issue.

Most probably this is caused by a previous Bitdefender installation which was not

removed properly or by another security solution still present on the system.

This is how you may address each situation:

● You had Bitdefender before and you did not remove it properly.

To solve this, follow these steps:

1. Reboot your system and enter in Safe Mode. To find out how to do this, please

refer to “How do I restart in Safe Mode?” (p. 67).

2. Remove Bitdefender from your system:

▶ In Windows XP:

a. Click Start, go to Control Panel and double-click Add / Remove

programs.

b. Wait a few moments until the list of installed software is displayed.

Solving common issues

160

Bitdefender Internet Security

1 2 ... 164 165 166 167 168 169 170 171 172 173 174 ... 193 194

Sin comentarios

Bitdefender Internet Security 2014 Guía de usuario Pagina 169