Bitdefender Internet Security 2014 Guía de usuario descargar pdf (Pagina 176)

6. Recompress the files in a new archive using an archiving application, like WinZip.

7. Turn on the Bitdefender real-time antivirus protection and run a Full system scan

in order to make sure there is no other infection on the system.

Note

It's important to note that a virus stored in an archive is not an immediate threat to

your system, since the virus has to be decompressed and executed in order to infect

your system.

If this information was not helpful, you can contact Bitdefender for support as

described in section “Asking for help” (p. 172).

27.4. How do I clean a virus in an e-mail archive?

Bitdefender can also identify viruses in e-mail databases and e-mail archives stored

on disk.

Sometimes it is necessary to identify the infected message using the information

provided in the scan report, and delete it manually.

Here is how you can clean a virus stored in an e-mail archive:

1. Scan the e-mail database with Bitdefender.

2. Turn off the Bitdefender real-time antivirus protection:

a. Open the Bitdefender window.

b. Click the Settings button in the upper toolbar.

c. In the Settings Overview window, select Antivirus.

d. Click the Shield tab in the Antivirus Settings window.

e. Click the switch to turn off On-access scanning.

3. Open the scan report and use the identification information (Subject, From, To)

of the infected messages to locate them in the e-mail client.

4. Delete the infected messages. Most e-mail clients also move the deleted message

to a recovery folder, from which it can be recovered. You should make sure the

message is deleted also from this recovery folder.

5. Compact the folder storing the infected message.

● In Outlook Express: On the File menu, click Folder, then Compact All Folders.

● In Microsoft Outlook 2007: On the File menu, click Data File Management.

Select the personal folders (.pst) files you intend to compact, and click Settings.

Click Compact Now.

● In Microsoft Outlook 2010 / 2013: On the File menu, click Info and then Account

settings (Add and remove accounts or change existing connection settings).

Removing malware from your system

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